Fratelli Appliance Warranty
24 months of reassurance
Every Fratelli appliance includes a standard 24 month manufacturer’s warranty covering parts and labour for eligible repairs within qualified EU regions.
Register your product using the form below.
What Your Warranty Means
Support When It Matters
Fratelli will repair or, at its discretion, replace an eligible registered appliance found to be defective within 24 months of purchase by the end user. Service must be provided by an approved Fratelli Product Service provider.
Important Information
Know What’s Covered
The warranty applies to normal domestic use in a residential environment when the appliance is installed, operated and maintained in accordance with its user manual. A service call may be charged to the customer if no appliance fault is found.
What’s not covered:
- 01Correcting an installation that does not comply with the appliance user manual, or providing instructions on how to use the appliance.
- 02Resetting or replacing household fuses, or correcting household wiring or plumbing.
- 03Faults caused by misuse, neglect, accident, failure to follow care instructions, pests, vermin, power surges, storms or other acts of nature.
- 04Normal operating noise or vibration, including rangehood airflow, drainage sounds, compressor noise and warning tones.
- 05Consumable or perishable parts such as light globes, filters and batteries, and cosmetic damage that does not affect operation.
- 06Products with a removed or defaced serial number, or repairs performed by anyone other than an authorised service agent.
- 07Normal recommended maintenance and cleaning described in the appliance user manual.
- 08Travel outside a 40km return trip from the appointed agent’s normal service area and non-standard reinstatement costs such as plastering, caulking or cabinetry modifications.
Exclusions & Conditions
The Important Details
Products used in outdoor or alfresco settings are not covered by warranty
Making A Warranty Claim
Proof of purchase and product registration confirmation are required. Service is subject to the terms and operating hours of the approved service agent assigned to your region.
This warranty applies only to products sold in approved EU regions. It is provided as a condition of purchase and does not affect your legal rights. When you make a claim, Fratelli may exchange information about you as necessary to meet its warranty obligations.
Consumer Law
Our goods come with guarantees that cannot be excluded under consumer law.
Warranty Registration
Register Your Warranty
Please complete this form to register the warranty on your appliance. If you do not have an invoice as proof of purchase, we also accept a handover document or occupation certificate. Please retain your confirmation email. If you do not receive it, check your junk or spam folder.