{"id":7401,"date":"2026-09-28T18:48:35","date_gmt":"2026-09-28T08:48:35","guid":{"rendered":"https:\/\/fratelli.eu\/demande-de-service\/"},"modified":"2026-10-12T15:50:49","modified_gmt":"2026-10-12T05:50:49","slug":"demande-de-service","status":"publish","type":"page","link":"https:\/\/fratelli.eu\/fr\/demande-de-service\/","title":{"rendered":"Demande de service"},"content":{"rendered":"<div class=\"kooka-text-intro\"><div class=\"kooka-container\"><p class=\"kooka-eyebrow\">Service apr\u00e8s-vente<\/p><h1>Demande de service<\/h1><p>Parlez-nous de votre appareil et notre service client vous mettra en relation avec le bon service d\u2019assistance.<\/p><a class=\"fratelli-button\" href=\"#service-request-form\"><span class=\"fratelli-button-text\">Commencer votre demande<\/span><span class=\"fratelli-button-arrow\" aria-hidden=\"true\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><line x1=\"4\" y1=\"12\" x2=\"20\" y2=\"12\"><\/line><polyline points=\"13 5 20 12 13 19\"><\/polyline><\/svg><\/span><\/a><\/div><\/div>\n<div class=\"fratelli-media-band\"><img decoding=\"async\" src=\"https:\/\/fratelli.eu\/wp-content\/uploads\/2026\/08\/badge.jpg\" alt=\"\" loading=\"lazy\" style=\"--fmb-h:520px\"><\/div>\n<div class=\"kooka-split kooka-split--image kooka-split--reverse kooka-split--contained\"><div class=\"kooka-split-copy\"><p class=\"kooka-eyebrow\">Nous sommes l\u00e0 pour vous aider<\/p><h2>Organiser le service apr\u00e8s-vente<\/h2><p>Veuillez remplir le formulaire ci-dessous pour organiser le service apr\u00e8s-vente de votre appareil. Si la r\u00e9paration est sous garantie, joignez votre preuve d\u2019achat. Si vous n\u2019avez pas de facture, nous acceptons \u00e9galement un proc\u00e8s-verbal de remise ou un certificat d\u2019occupation.<\/p><p>Vous pouvez aussi joindre une photo ou une vid\u00e9o montrant le probl\u00e8me pour aider notre \u00e9quipe \u00e0 \u00e9valuer la demande. Merci de pr\u00e9voir jusqu\u2019\u00e0 un jour ouvrable pour notre r\u00e9ponse.<\/p><\/div><div class=\"kooka-split-image\"><div class=\"kooka-parallax-layer\" style=\"background-image:url(https:\/\/fratelli.eu\/wp-content\/uploads\/2026\/08\/tileRustica.jpg)\"><\/div><\/div><\/div>\n<div class=\"kooka-steps\"><div class=\"kooka-container\"><div class=\"kooka-steps-grid\" style=\"--kooka-steps-cols:3;\"><div class=\"kooka-step\"><span class=\"kooka-step-number\">01<\/span><h3>Vos coordonn\u00e9es<\/h3><div class=\"kooka-step-body\"><p>Dites-nous qui vous \u00eates et o\u00f9 l\u2019appareil est install\u00e9.<\/p>\n<\/div><\/div><div class=\"kooka-step\"><span class=\"kooka-step-number\">02<\/span><h3>D\u00e9tails de l\u2019appareil<\/h3><div class=\"kooka-step-body\"><p>Indiquez le mod\u00e8le, le num\u00e9ro de s\u00e9rie et les informations d\u2019achat.<\/p>\n<\/div><\/div><div class=\"kooka-step\"><span class=\"kooka-step-number\">03<\/span><h3>Montrez-nous le probl\u00e8me<\/h3><div class=\"kooka-step-body\"><p>Joignez des documents, des photos ou une courte vid\u00e9o.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<div class=\"kooka-split kooka-split--contact\"><div class=\"kooka-split-copy\"><p class=\"kooka-eyebrow\">Fratelli Appliances<\/p><h2>Un service en toute confiance<\/h2><p>Chez Fratelli, nous poss\u00e9dons un riche h\u00e9ritage et maintenons des standards \u00e9lev\u00e9s de design, de fonctionnalit\u00e9 et de performance, au service des clients \u00e0 tous les niveaux et avec quelque chose pour chacun.<\/p><p>Notre objectif est de vous offrir assurance et confiance sans compromettre vos attentes. Nous mettons un point d\u2019honneur \u00e0 accompagner nos clients avant, pendant et apr\u00e8s l\u2019achat, en visant leur enti\u00e8re satisfaction.<\/p><\/div><aside class=\"kooka-split-contact\"><div class=\"kooka-contact-info\"><p class=\"kooka-eyebrow\">Si\u00e8ge social<\/p><h3>Heures d\u2019ouverture<\/h3><p><strong>Lundi\u2013Vendredi :<\/strong> 9h00\u201316h00<\/p><div class=\"kooka-contact-addresses\"><p><strong>Campodarsego<\/strong><br>Via Antoniana 100, 35011<br>Campodarsego (PD) Italie<\/p><\/div><small>Appelez-nous au<\/small><a href=\"tel:+390499200990\">+39 0499200990<\/a><\/div><\/aside><\/div>\n<section class=\"kooka-form-section\" id=\"service-request-form\"><div class=\"kooka-form-card\"><div class=\"kooka-form-heading\"><p class=\"kooka-eyebrow\">Service apr\u00e8s-vente<\/p><h2>Envoyer une demande de service<\/h2><p>Remplissez les informations ci-dessous et joignez les documents ou m\u00e9dias qui nous aideront \u00e0 comprendre le probl\u00e8me.<\/p><\/div><div class=\"kooka-form-embed kooka-form-embed--gravity\"><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_7' ><div id='gf_7' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_7' id='gform_7'  action='\/fr\/wp-json\/wp\/v2\/pages\/7401#gf_7' data-formid='7' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_7' class='gform_fields top_label form_sublabel_above description_below validation_above'><div id=\"field_7_27\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_above gfield--has-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_27'><span class='gform-field-label__text'>LinkedIn<\/span><\/label><div class='ginput_container'><input name='input_27' id='input_7_27' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_7_27'>Ce champ n\u2019est utilis\u00e9 qu\u2019\u00e0 des fins de validation et devrait rester inchang\u00e9.<\/div><\/div><div id=\"field_7_1\" class=\"gfield gfield--type-section gsection field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Veuillez indiquer votre nom et vos coordonn\u00e9es.<\/h3><\/div><div id=\"field_7_2\" class=\"gfield gfield--type-select gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_2'><span class='gform-field-label__text'>Dites-nous qui vous \u00eates<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_2' id='input_7_2' class='gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Dites-nous qui vous \u00eates<\/option><option value='End User' >Je suis l\u2019utilisateur final de l\u2019appareil.<\/option><option value='Third Party' >Je suis un tiers qui soumet cette demande pour le compte d\u2019un utilisateur final.<\/option><\/select><\/div><\/div><div id=\"field_7_3\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_3'><span class='gform-field-label__text'>Pr\u00e9nom<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_3' id='input_7_3' type='text' value='' class=''    placeholder='Pr\u00e9nom' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_4\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_4'><span class='gform-field-label__text'>Nom<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_4' id='input_7_4' type='text' value='' class=''    placeholder='Nom' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_5\" class=\"gfield gfield--type-phone gfield--phone-format-international gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_5'><span class='gform-field-label__text'>Num\u00e9ro de mobile<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_5' id='input_7_5' type='tel' value='' class=''  placeholder='Num\u00e9ro de mobile' aria-required=\"true\" aria-invalid=\"false\"    \/><\/div><\/div><div id=\"field_7_6\" class=\"gfield gfield--type-email gfield--width-half gfield_contains_required field_sublabel_above gfield--has-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_6'><span class='gform-field-label__text'>Adresse e-mail<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_6' id='input_7_6' type='email' value='' class=''   placeholder='Adresse e-mail' aria-required=\"true\" aria-invalid=\"false\" aria-describedby=\"gfield_description_7_6\" \/>\n                        <\/div><div class='gfield_description' id='gfield_description_7_6'>Veuillez saisir une seule adresse e-mail.<\/div><\/div><div id=\"field_7_7\" class=\"gfield gfield--type-section gsection field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Veuillez indiquer o\u00f9 se trouve l\u2019appareil.<\/h3><\/div><div id=\"field_7_8\" class=\"gfield gfield--type-text gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_8'><span class='gform-field-label__text'>Adresse<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_7_8' type='text' value='' class=''    placeholder='Adresse' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_9\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_9'><span class='gform-field-label__text'>Ville<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_9' id='input_7_9' type='text' value='' class=''    placeholder='Ville' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_10\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_10'><span class='gform-field-label__text'>\u00c9tat \/ Province<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_7_10' type='text' value='' class=''    placeholder='\u00c9tat \/ Province' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_11\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_11'><span class='gform-field-label__text'>Pays<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_11' id='input_7_11' type='text' value='' class=''    placeholder='Pays' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_12\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_12'><span class='gform-field-label__text'>Code postal<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_12' id='input_7_12' type='text' value='' class=''    placeholder='Code postal' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_13\" class=\"gfield gfield--type-section gsection field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><h3 class=\"gsection_title\">D\u00e9tails de l\u2019appareil<\/h3><\/div><div id=\"field_7_14\" class=\"gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_above gfield--has-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_14'><span class='gform-field-label__text'>Service demand\u00e9<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_14' id='input_7_14' class='gfield_select'  aria-describedby=\"gfield_description_7_14\"  aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Service demand\u00e9<\/option><option value='Induction Cooktop' >Table \u00e0 induction<\/option><option value='Gas Cooktop' >Table de cuisson gaz<\/option><option value='Electric Oven' >Four \u00e9lectrique<\/option><\/select><\/div><div class='gfield_description' id='gfield_description_7_14'>Une preuve d\u2019achat sera n\u00e9cessaire pour traiter votre demande de service.<\/div><\/div><div id=\"field_7_15\" class=\"gfield gfield--type-hidden gform_hidden field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><div class='ginput_container ginput_container_text'><input name='input_15' id='input_7_15' type='hidden' class='gform_hidden'  aria-invalid=\"false\" value='Fratelli' \/><\/div><\/div><div id=\"field_7_16\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_16'><span class='gform-field-label__text'>Num\u00e9ro de mod\u00e8le<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_16' id='input_7_16' type='text' value='' class=''    placeholder='Num\u00e9ro de mod\u00e8le' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_17\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_17'><span class='gform-field-label__text'>Num\u00e9ro de s\u00e9rie<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_17' id='input_7_17' type='text' value='' class=''    placeholder='Num\u00e9ro de s\u00e9rie' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_18\" class=\"gfield gfield--type-date gfield--input-type-datepicker gfield--datepicker-default-icon gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_18'><span class='gform-field-label__text'>Date d\u2019achat<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_date'>\n\t\t\t\t\t<input\n\t\t\t\t\tplaceholder='Date d\u2019achat'\n\t\t\t\t\tid='input_7_18'\n\t\t\t\t\tclass='datepicker gform-datepicker mdy datepicker_with_icon gdatepicker_with_icon'\n\t\t\t\t\ttype='text'\n\t\t\t\t\tname='input_18'\n\t\t\t\t\tvalue=''\n\t\t\t\t\t \n\t\t\t\t\taria-invalid=\"false\" \n\t\t\t\t\taria-required=\"true\"\n\t\t\t\t\t \n\t\t\t\t\t\n\t\t\t\t\tdata-mask=\"99\/99\/9999\"\n\t\t\t\t\t\/>\n\t\t\t\t<kbd id='keyboardHint_input_7_18' hidden class='down'><\/kbd>\n\t\t\t\t<button type='button' id='datepicker_toggle_input_7_18' class='gform-datepicker-toggle gform-datepicker-toggle--default accCalendar aria-date-picker gform-button gform-theme-button gform-theme-button--simple gform-theme-button--simple-in-ctrl' aria-expanded='false' aria-controls='input_7_18' aria-label='Date d\u2019achat: Choose date on calendar' >\n\t\t\t\t\t\t\t<span class=\"gform-calendar-icon gform-datepicker-toggle-icon gform-datepicker-toggle-icon--default dashicons dashicons-calendar-alt\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t<\/div><\/div><div id=\"field_7_19\" class=\"gfield gfield--type-text gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_19'><span class='gform-field-label__text'>Achet\u00e9 chez<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_19' id='input_7_19' type='text' value='' class=''    placeholder='Achet\u00e9 chez' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_20\" class=\"gfield gfield--type-fileupload gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_20'><span class='gform-field-label__text'>Preuve d\u2019achat \/ Certificat d\u2019occupation<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='8388608' \/><input name='input_20' id='input_7_20' type='file' class='' aria-describedby=\"gfield_upload_rules_7_20\" onchange='javascript:gformValidateFileSize( this, 8388608 );'  \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_7_20'>Types de fichiers accept\u00e9s\u00a0: pdf, jpg, jpeg, png, heic, Taille max. des fichiers\u00a0: 8 MB.<\/span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_7_20'><\/div> <\/div><\/div><div id=\"field_7_21\" class=\"gfield gfield--type-fileupload gfield--width-half field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_21'><span class='gform-field-label__text'>Image \/ vid\u00e9o du d\u00e9faut (facultatif)<\/span><\/label><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='8388608' \/><input name='input_21' id='input_7_21' type='file' class='' aria-describedby=\"gfield_upload_rules_7_21\" onchange='javascript:gformValidateFileSize( this, 8388608 );'  \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_7_21'>Types de fichiers accept\u00e9s\u00a0: jpg, jpeg, png, heic, mp4, mov, Taille max. des fichiers\u00a0: 8 MB.<\/span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_7_21'><\/div> <\/div><\/div><div id=\"field_7_22\" class=\"gfield gfield--type-date gfield--input-type-datepicker gfield--datepicker-default-icon gfield--width-half field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_22'><span class='gform-field-label__text'>Date d\u2019installation (facultatif)<\/span><\/label><div class='ginput_container ginput_container_date'>\n\t\t\t\t\t<input\n\t\t\t\t\tplaceholder='Date d\u2019installation'\n\t\t\t\t\tid='input_7_22'\n\t\t\t\t\tclass='datepicker gform-datepicker mdy datepicker_with_icon gdatepicker_with_icon'\n\t\t\t\t\ttype='text'\n\t\t\t\t\tname='input_22'\n\t\t\t\t\tvalue=''\n\t\t\t\t\t \n\t\t\t\t\taria-invalid=\"false\" \n\t\t\t\t\t\n\t\t\t\t\t \n\t\t\t\t\t\n\t\t\t\t\tdata-mask=\"99\/99\/9999\"\n\t\t\t\t\t\/>\n\t\t\t\t<kbd id='keyboardHint_input_7_22' hidden class='down'><\/kbd>\n\t\t\t\t<button type='button' id='datepicker_toggle_input_7_22' class='gform-datepicker-toggle gform-datepicker-toggle--default accCalendar aria-date-picker gform-button gform-theme-button gform-theme-button--simple gform-theme-button--simple-in-ctrl' aria-expanded='false' aria-controls='input_7_22' aria-label='Date d\u2019installation (facultatif): Choose date on calendar' >\n\t\t\t\t\t\t\t<span class=\"gform-calendar-icon gform-datepicker-toggle-icon gform-datepicker-toggle-icon--default dashicons dashicons-calendar-alt\" aria-hidden=\"true\"><\/span>\n\t\t\t\t\t\t<\/button>\n\t\t\t<\/div><\/div><div id=\"field_7_23\" class=\"gfield gfield--type-text gfield--width-half field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_23'><span class='gform-field-label__text'>Objet<\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_23' id='input_7_23' type='text' value='' class=''    placeholder='Objet'  aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_7_24\" class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_7_24'><span class='gform-field-label__text'>Veuillez d\u00e9crire le probl\u00e8me le plus pr\u00e9cis\u00e9ment possible. Cela peut nous aider \u00e0 identifier les pi\u00e8ces \u00e0 l\u2019avance et \u00e0 r\u00e9duire le temps de r\u00e9paration et le nombre de visites.<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_24' id='input_7_24' class='textarea medium'    placeholder='D\u00e9crivez votre demande de service' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_7_25\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible\"  ><p class=\"fratelli-form-terms\">Je comprends que des frais peuvent s\u2019appliquer pour les interventions, les d\u00e9placements, la main-d\u2019\u0153uvre, les pi\u00e8ces ou d\u2019autres co\u00fbts lorsque le probl\u00e8me n\u2019est pas couvert par la garantie. J\u2019accepte d\u2019\u00eatre responsable des frais applicables.<br><br>(Pour les tiers autoris\u00e9s) : Nous avons soumis la demande de service pour le compte du client et lui avons clairement communiqu\u00e9 les conditions applicables.<\/p><\/div><fieldset id=\"field_7_26\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_above gfield_visibility_visible gfield--choice-align-vertical\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' ><span class='gform-field-label__text'>Conditions g\u00e9n\u00e9rales<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(N\u00e9cessaire)<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_7_26'><div class='gchoice gchoice_7_26_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_26.1' type='checkbox'  value='Yes'  id='choice_7_26_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_7_26_1' id='label_7_26_1' class='gform-field-label gform-field-label--type-inline'>J\u2019ai lu, compris et j\u2019accepte les conditions g\u00e9n\u00e9rales ci-dessus.<\/label>\n\t\t\t\t\t\t\t<\/div><\/div><\/div><\/fieldset><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <button type='submit' id='gform_submit_button_7' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' >Envoyer<\/button> <input type='hidden' name='gform_ajax' value='form_id=7&amp;title=&amp;description=&amp;tabindex=0&amp;theme=gravity-theme&amp;styles=[]&amp;hash=0ec4ce017073f8d190fe15732f7a8f50' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_7' value='iframe' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_7' id='gform_theme_7' value='gravity-theme' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_7' id='gform_style_settings_7' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_7' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='7' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='rw+KzdQEKutpFe8ip\/vsKWf8nVSCZihByKcbv6tF7SyaTjm9cKJ9oIhNb\/PM6Xjtbc7v+9WezDtFeup0tFkVRPlVv6HAt9B47GBKenKD3qQ35b8=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_7' 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service...","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7401","page","type-page","status-publish"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Demande de service - Fratelli<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fratelli.eu\/fr\/demande-de-service\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Demande de service - Fratelli\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fratelli.eu\/fr\/demande-de-service\/\" \/>\n<meta property=\"og:site_name\" content=\"Fratelli\" \/>\n<meta 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